{"id":8697,"date":"2022-07-08T03:29:16","date_gmt":"2022-07-08T03:29:16","guid":{"rendered":"http:\/\/localhost\/dev\/mottav9\/?page_id=8697"},"modified":"2026-05-15T12:35:30","modified_gmt":"2026-05-15T12:35:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tHave questions?
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Everything you need to know about the product and billing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Account & Registration<\/a> <\/div>
Vendor & Store Management<\/a> <\/div>
Orders, Payments & Shipping<\/a> <\/div>
Refunds & Buyer Protection<\/a> <\/div>
Technical Support & Contact<\/a> <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tAccount & Registration\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I create an account on Indusells B2B?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can create an account by clicking the Register or Sign Up option on the website. Provide your basic details such as name, email address, phone number, and password to get started.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I register as both a buyer and a vendor?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Users can register as buyers to browse products and also apply as vendors to create stores, upload products, and manage business profiles.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat details are required for vendor registration?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Vendors may need to provide business information such as company name, contact details, address, GST information (if applicable), and product or service categories.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tVendor & Store Management\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I create my vendor store on Indusells B2B?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

After vendor registration approval, you can access the vendor dashboard to set up your store, upload your logo, banner, business profile, and add products or services.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I upload unlimited products to my store?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Product upload limits may depend on the vendor plan or platform policies. Vendors can manage and update their products through the vendor dashboard.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I update my business profile or product details?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can log in to your vendor dashboard anytime to edit store information, update products, pricing, stock details, and business descriptions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tOrders, Payments & Shipping\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do buyers place orders or request quotations?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Buyers can browse products, contact vendors directly, request quotations for bulk orders, or place orders depending on the vendor\u2019s available options.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho handles shipping and delivery for products?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Shipping and delivery are generally managed by the respective vendors or suppliers. Delivery timelines and charges may vary depending on the product and location.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods are accepted on the platform?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Payment methods may vary depending on vendor preferences and available payment gateways. Buyers should confirm payment terms directly with the vendor when necessary.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tRefunds & Buyer Protection\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I request a refund or cancellation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Buyers should contact the respective vendor as soon as possible regarding refund or cancellation requests. Eligibility may depend on vendor policies, product type, and order status.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I do if I receive damaged or incorrect products?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You should immediately contact the vendor with product photos, order details, and a description of the issue for further assistance or resolution<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Indusells B2B verify vendors before allowing them to sell?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Indusells B2B may verify business details, GST information, or supporting documents for selected vendors to improve marketplace trust and buyer confidence.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tTechnical Support & Contact\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I contact Indusells B2B support?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can contact our support team through the Contact Us page, email us at info@silver-cat-993915.hostingersite.com<\/a>, or call +91 9047209518.<\/p>

\u00a0<\/h3><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I do if I face login or account issues?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Try resetting your password using the Forgot Password option. If the issue continues, contact our support team for assistance.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I report fake listings or suspicious activity?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Users can report suspicious vendors, fake listings, spam, or policy violations by contacting our support team with relevant details and screenshots if available.<\/p><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\tHelp Center<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Have questions? We have answers! Everything you need to know about the product and billing. Account & Registration Vendor & Store Management Orders, Payments & Shipping Refunds & Buyer Protection Technical Support & Contact Account & Registration How do I create an account on Indusells B2B? You can create an account by clicking the Register […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8697","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/wp-json\/wp\/v2\/pages\/8697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/wp-json\/wp\/v2\/comments?post=8697"}],"version-history":[{"count":4,"href":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/wp-json\/wp\/v2\/pages\/8697\/revisions"}],"predecessor-version":[{"id":21353,"href":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/wp-json\/wp\/v2\/pages\/8697\/revisions\/21353"}],"wp:attachment":[{"href":"https:\/\/silver-cat-993915.hostingersite.com\/b2b\/wp-json\/wp\/v2\/media?parent=8697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}